Privacy Policy
Last updated: May 27, 2026
1. Who we are
Claridify Inc. (“Claridify”, “we”, “us”, or “our”) operates the Claridify platform, including our assessments, reports, growth plans, and AI coaching features. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
2. Information we collect
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Assessment responses and results
- Billing and payment information (processed by Stripe)
- Messages sent to our AI coach
- Communications you send to us
We also collect certain information automatically when you use our platform, such as your IP address, browser type, device information, and pages visited.
3. How we use your information
We use the information we collect to:
- Provide, operate, and improve our services
- Generate your assessment reports and growth plans
- Power your personalized AI coach conversations
- Process payments and send transactional emails
- Respond to your questions and support requests
- Send product updates and relevant communications (you can opt out at any time)
- Maintain the security and integrity of our platform
4. How we share your information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our platform (e.g., Supabase for data storage, Stripe for payments, Anthropic for AI features)
- Legal authorities when required by law or to protect our rights
- Business transfers in connection with a merger, acquisition, or sale of assets
5. Data retention
We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us at privacy@claridifyapp.com.
6. Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information. You also have the right to object to or restrict certain processing, and to data portability. To exercise any of these rights, please contact us using the information below.
7. Cookies
We use cookies and similar tracking technologies to operate and improve our platform. Essential cookies are required for the service to function. You may disable non-essential cookies through your browser settings.
8. Children
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use of Claridify after any changes constitutes your acceptance of the updated policy.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Claridify Inc.
Email: privacy@claridifyapp.com
Or use our contact form.